Frequently Asked Questions

Jaikart uses trusted and industry-approved payment gateways such as Razorpay and PayU to process all online transactions securely. These gateways ensure that your card details, UPI information, and banking credentials are fully encrypted and never stored on our servers. All payments comply with PCI-DSS security standards, ensuring complete safety and data privacy for every customer shopping with us.

We offer multiple secure payment options to ensure a smooth checkout experience. Customers can pay using credit cards, debit cards, UPI, digital wallets, net banking, and Cash on Delivery where applicable. These options allow flexibility and convenience while ensuring complete transaction security.

In case your payment fails but the amount is deducted from your account, please do not worry. Such transactions are usually auto-refunded by your bank within 5 to 7 business days. If the amount is not credited back within this period, you may contact our customer support team with your transaction details for quick assistance.

Orders placed on Jaikart are generally delivered within 5 to 7 business days. Delivery timelines may vary depending on your location, courier partner availability, and unforeseen circumstances such as weather conditions or public holidays. Once dispatched, tracking details will be shared for real-time updates.

After your order is shipped, you will receive a tracking link via SMS and email on your registered contact details. Using this link, you can monitor the delivery status of your order in real time until it reaches your doorstep.

Orders can be modified or cancelled within 24 hours of placing them, provided they have not been processed or shipped. Once the order is dispatched, modifications or cancellations may not be possible. Please contact support as early as possible for assistance.

We offer an easy and customer-friendly return policy within 7 days of delivery. Products must be unused, unwashed, and returned in their original packaging. Once the returned item passes quality checks, refunds or exchanges are processed as per our policy guidelines.

Choosing the right size is easy with our detailed Size Guide available on each product page. We recommend measuring yourself accurately and comparing the measurements with the chart. If you are between two sizes, opting for the larger size usually ensures a more comfortable fit.

Currently, Jaikart does not provide custom tailoring or made-to-measure services. All our designs are available in standard sizes that are thoughtfully crafted to suit a wide range of body types while ensuring comfort and elegance.

No, creating an account is not mandatory to place an order. You can checkout as a guest. However, registering an account allows you to track orders easily, save addresses, and enjoy a faster checkout experience in future purchases.

Yes, your personal information is completely safe with Jaikart. We follow strict data protection practices and never share customer information with third parties. All personal and payment data is handled securely in compliance with privacy regulations.